Terms & Conditions

These Terms & Conditions (“Terms”) govern your use of the website and services provided by SHD Fleet Service & Repair, also known as Stewart’s Heavy Duty (“Company,” “we,” “our,” or “us”).

By accessing our website or engaging our services, you agree to these Terms.

1. Website Use

By using this website, you agree to:

• Use the website for lawful purposes only
• Not attempt to interfere with website functionality
• Not misuse contact forms or submit false information
• Not attempt unauthorized access to systems or data

We reserve the right to restrict access to users who violate these Terms.

2. Estimates & Work Authorization

All estimates provided by SHD Fleet Service & Repair:

• Are based on the symptoms described and the information available at the time
• May change once the vehicle or equipment is inspected
• Do not constitute a binding contract until the work is approved

Final pricing, the scope of work, and payment terms will be shown on a written estimate or invoice. Work begins once you approve it.

3. Payment Terms

Payment terms will be defined on the estimate or invoice, or in a separate fleet account agreement.

Failure to make payments in accordance with agreed terms may result in:

• Suspension of services
• Delayed release of the vehicle or equipment where permitted by law
• Collection action if necessary

All balances must be paid according to the agreed payment schedule.

4. Scheduling, Response Times & Delays

Mobile and roadside response times, and repair timelines, may be affected by:

• Weather and road conditions
• Distance and traffic
• Parts availability
• Technician availability and jobs already in progress
• Site access limitations

SHD Fleet Service & Repair is not liable for delays caused by factors outside our reasonable control.

5. Parts & Workmanship

Any warranty on parts or labor is stated on your written estimate or invoice, and is subject to:

• Proper use of the vehicle or equipment
• Routine maintenance
• No unauthorized alterations or damage

Continued operation of a unit after a known fault, or neglect of routine maintenance, may void warranty coverage.

Maintenance programs may be offered separately and are not automatically included unless stated in writing.

6. Limitation of Liability

To the fullest extent permitted by law:

• SHD Fleet Service & Repair shall not be liable for indirect, incidental, or consequential damages, including lost loads, downtime, or lost revenue.
• Our liability shall not exceed the total amount paid for the services provided.

7. Intellectual Property

All website content including:

• Logos
• Text
• Images
• Designs

Are the property of SHD Fleet Service & Repair and may not be copied, reproduced, or used without written permission.

8. SMS & Electronic Communications

By submitting your phone number through our website forms, you consent to receive:

• Service confirmations
• Status updates
• Promotional communications

Message and data rates may apply.

You may opt out at any time by replying “STOP.”

We do not sell mobile information to third parties.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, privacy practices, or policies of external sites.

10. Governing Law

These Terms shall be governed by the laws of the State of Alabama, without regard to conflict of law principles.

11. Modifications

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page with an updated effective date.

Continued use of our website constitutes acceptance of the revised Terms.

12. Contact Information

For questions regarding these Terms & Conditions, please contact:

SHD Fleet Service & Repair
7067 US Hwy 280 W
Opelika, AL 36830
Phone: (334) 962-7267
Email: MobileDieselFleetService@gmail.com